Legal

Privacy Policy

Last updated 2026-09-30

TopLevel Plumbing Services ("we", "us") respects your privacy. This policy explains what we collect when you visit this website, submit a form, call us or interact with our advertising, and how we use it.

What we collect

When you submit a form we collect the details you enter, such as your name, phone number, email, service address, ZIP code and a description of your plumbing issue. We also record the page you submitted from and, if you arrived from an ad, standard campaign information (for example UTM parameters or ad click IDs). Our site may also collect technical information automatically, such as browser type and pages visited.

How we use it

We use your information to respond to your request, prepare estimates, schedule and complete work, follow up about your service, and improve our website and advertising. We store it in our customer management system.

Text messages

If you check the SMS consent box, we may text you about your service request, including appointment reminders and job updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not sell or share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing purposes.

Sharing

We don't sell your personal information. We share it only with service providers that help us run our business (such as our CRM, phone, scheduling and messaging providers), or when required by law.

Cookies & analytics

This site uses cookies and similar tools (including Google Tag Manager) to measure traffic and advertising performance. You can block cookies in your browser settings.

Your choices

California residents may request access to or deletion of their personal information. To make a request, email tlpservices24.7@gmail.com or call (818) 614-5787.